I was shortly able to get in contact with someone from FitBit by chat. We confirmed that I even have already completed all troubleshooting and the issue still persists. If you have any questions, don’t hesitate to let me know.
12 hours or so after making use of the silicone adhesive/sealant, it seems to be holding nicely. $7 is a significantly better deal than losing your cash on one other poorly crafted Fitbit. Does anyone know of a great place to get a alternative gasket, or if I might use something like automotive grade RTV to stay it back in place? The material seems and feels just like RTV, but I don’t wish to do it mistaken and wreck something. I may check it with my unique Versa 2 (that was replaced) since FitBit let me maintain it.
Also, daughter got the same watch and hers doesn’t seem to have this problem. If you’re not seeing a Fitbit Steps entry that’s as a outcome of the Fitbit API is returning 0 steps for your account. There are a number of causes this would possibly occur and that’s what you want to determine & resolve. Below is a abstract of the 2 potential causes and how to fix them. But Versa 2 customers with completely unresponsive display screen will not be able to just accept the replace.
You ought to attempt all of the fixes separately to fix the problem utterly. And if you are serious about whether or not you made the best choice by shopping for a smartwatch, discover out whether or not you can purchase a smartwatch or not. You can attempt resetting cellphone settings as nicely. That is not going to delete any private data in your phone. However, all settings might be reset to their default values.
Since I was underneath warranty, they despatched me a new one. Ivan has been a tech journalist for over 7 years now, covering all types of technology points. He is the man who gets to dive deep into the newest wearable tech information.

Once setup, I tried your process to reset the watch once more. It has once once more gone back to the purple X with a “Data not cleared. Sync & strive again” message. I efficiently updated the firmware yesterday, however it has no noticeable impact.

I can’t even tell if the Versa2 is even working. If your Fitbit doesn’t respond if you tap it, it may be because the system must be restarted or updated. Sometimes units just want somewhat carry to get back where they want to be.

In order to keep away from providing the identical information, let me know what troubleshooting steps you have tried. In the meantime, restart your Versa as advised in this help web page. After this, monitor your watch and see if the display does not get stuck again. Hi @Laura02, welcome to our Fitbit Community. I’m sorry to listen to that the screen of your Fitbit Versa isn’t turning on properly.
The Charge 6’s modern tracker aesthetic, onboard GPS to track runs, rides and swims, excellent coronary heart fee monitoring and EDA sensor makes it great for on a regular basis athletes. Striking a unbelievable steadiness between style and substance with strap and bangle choices, this is a superb fitness tracker even with out the jewelry choices. When it involves features available, the Versa 3 is probably one of the best Fitbit for most individuals. It’s can sometimes be found at a reduction now, and can provide loads of great metrics. Open Bluetooth Settings in your Android phone and tap on the Settings icon next to your Fitbit Versa system.
Multiple makes an attempt to reset to manufacturing unit defaults have resulted within the red X error. If the problem persists, the best way to get help for this downside is to chat with our Support staff on-line or give them a name. My Versa 2 watch has been having intermittent problems that received worse over time, and as of right now it’s unusable. Your solution does not work and many people still have the problem.