Solved: Versa 2 Display Screen Scrolling Not Working

[Elise Barnette]

If you expertise the same after performing the troubleshooting recommended, get in contact with our Support staff, they will be pleased that will help you. I respect you may have joined us and tell us the troubleshooting steps you adopted in order to resolve this situation on your side. I’m very glad to know restarting your phone and organising your Versa as a new gadget helped you. Still ready for a response from fitbit after contacting them this morning. You also needs to take a look at the software program replace in your Fitbit Versa 2. Because generally, un-updated software could cause a couple of issues, e.g., connection issues, battery draining points, and charging problems.

Never insert something into these holes outdoors of the directions. Inserting items like paper clips, instruments, and such will likely damage your Fitbit permanently. You can read How to plug Versa 2 and check its battery stage.

There seems to be a quantity of problems apart from just the battery draining. This morning I obtained up and all the tiles are there! I assume it has one thing to do with the time it takes emigrate every thing from FitBit to Google maybe? Anyway, once again I even have proved that persistence is NOT my forte’ however in the lengthy term, all it took was time.
Then, if the tracker is deemed defective we evaluate eligibility using the one year guarantee option. Try chatting with costumer service they consider my case a quantity of days in the past and I am receiving a alternative . My case is instead like yours purchased in dec and touchscreen unresponsive. Used to work nicely but now the touch doesn’t work, i cant cross the password screen.
If your Fitbit Versa system doesn’t vibrate for brand spanking new notifications, there are possibilities that notification settings like DND and Sleep mode are turned on. Open the Fitbit Versa Settings and switch off DND and Sleep mode. I truly have the same drawback, it won’t charge out of the box.

Both my spouse and I actually have Versa 2’s, neither has been an issue since we purchased them shortly after they got here out in 2019 (at least I assume it was 2019). Our solely complaint is the battery lasts maybe four days at finest, the place they used to last 6+ days when new. @SoulProvider70, I’m sorry for the late response. However, relating to the button problem that your Versa 2 skilled, I was capable of get in contact with our Support team and was told that they assisted you through email.
This would at least allow the countless house owners of the Versa 2 experiencing the same button concern. Resetting your Fitbit clears all your knowledge. All information on the device, together with any that hasn’t synchronized together with your Fitbit app and account, is deleted whenever you full a manufacturing unit reset.
To do so, open Settings in your watch and go to Screen Wake. Now, everytime you raise your wrist, the watch display screen will turn on mechanically. The charging pins of your watch and dock could be dirty, thus obstructing the traditional charging.
I updated the firmware yesterday as the app saved telling me too. After that, it wouldn’t take another cost. I’ve been on the chat with customer support doing bother capturing, and there suggestion is that it’s out of warranty and that I need to purchase one other one. We wear each Fitbit day and evening to acquire a full set of information and monitor how lengthy the battery lasts in typical use on a full cost. If your Versa display is blank, let’s try restarting it and ensure it is fully charged.
It gave the impression to be working this morning however I just noticed a blank/black display. I thought maybe it didn’t cost in any case and linked the charger once more but nothing is occurring. I cleaned the connections, tried holding the aspect button to restart, nothing works. I don’t see any solutions supplied here besides to learn an article, not even any responses from Fitbit. This also occurred to my Versa 2 at present after I accomplished the update this evening. I tried all of the steps you advised to the opposite customer and my system continues to be lifeless.

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